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Looking for expert advice on a VoIP Phone System or a VoIP Phone?
Comments
Anonymous on August 7th, 2008 at 4:12 pm #
Thank you for great tutorial!
Alex P on August 7th, 2008 at 4:12 pm #
Thank you for great tutorial!
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Anonymous on August 21st, 2008 at 3:40 pm #
Hi! Kerry, You are a lifesaver!! Thanks a lot for such a wonderful and precise tutorial!! Regards, Faraz
Faraz on August 21st, 2008 at 3:40 pm #
Hi! Kerry, You are a lifesaver!! Thanks a lot for such a wonderful and precise tutorial!! Regards, Faraz
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Anonymous on September 3rd, 2008 at 9:57 pm #
You saved me so much time! Thanks!
Joe on September 3rd, 2008 at 9:57 pm #
You saved me so much time! Thanks!
Anonymous on September 5th, 2008 at 4:53 am #
After the creation of the menu,
Anonymous on September 5th, 2008 at 6:58 am #
Set an inbound route to point to it that has no CID and no DID, then you can dial 7777 to enter the IVR.
Anonymous on September 5th, 2008 at 7:17 am #
How to change 7777 to 1000 for example ?
Anonymous on September 5th, 2008 at 7:18 am #
How to change 7777 to 1100 for example ?
BardoSoft on September 5th, 2008 at 4:53 am #
After the creation of the menu,
admin on September 5th, 2008 at 6:58 am #
Set an inbound route to point to it that has no CID and no DID, then you can dial 7777 to enter the IVR.
BardoSoft on September 5th, 2008 at 7:17 am #
How to change 7777 to 1000 for example ?
BardoSoft on September 5th, 2008 at 7:18 am #
How to change 7777 to 1100 for example ?
Anonymous on September 9th, 2008 at 1:22 am #
Thank you very much for tutorial To enter to the menu, I dial 7777 How to change this number?
jack on September 9th, 2008 at 1:22 am #
Thank you very much for tutorial To enter to the menu, I dial 7777 How to change this number?
Anonymous on September 9th, 2008 at 8:07 am #
Go to the Feature Codes module. Not sure why you would need to change that unless you want to use 7777 as an extension number
admin on September 9th, 2008 at 8:07 am #
Go to the Feature Codes module. Not sure why you would need to change that unless you want to use 7777 as an extension number
Anonymous on September 10th, 2008 at 12:54 am #
hi I created 2 IVR menu and I want to assign the number 7000 to the first menu and 8000 to the second. How?
jack on September 10th, 2008 at 12:54 am #
hi I created 2 IVR menu and I want to assign the number 7000 to the first menu and 8000 to the second. How?
Anonymous on September 10th, 2008 at 7:22 am #
You would have to do that from misc applications.
Anonymous on September 10th, 2008 at 7:28 am #
how ?
Anonymous on September 10th, 2008 at 7:33 am #
PBX Configuration
kgarrison on September 10th, 2008 at 7:22 am #
You would have to do that from misc applications.
jack on September 10th, 2008 at 7:28 am #
how ?
kgarrison on September 10th, 2008 at 7:33 am #
PBX Configuration
Anonymous on September 11th, 2008 at 12:48 am #
thx
jack on September 11th, 2008 at 12:48 am #
thx
Anonymous on January 9th, 2009 at 1:59 pm #
Cool Tutorial
Anonymous on January 31st, 2009 at 2:33 pm #
Kerry you are the best.. Thanks for the tutorial
Anonymous on January 31st, 2009 at 2:33 pm #
Kerry you are the best.. Thanks for the tutorial
Anonymous on February 2nd, 2009 at 7:44 pm #
how to configure dialout or outbound predictive dialer on trixbox? im trying to intergrate trixbox+sugarCRM+vicidial(predictive dialer). I really need your help…
Anonymous on February 17th, 2009 at 5:07 am #
I need to create an ivr that requires, after selecting language to speak (1 for english, 2 for spanish) to input a pin#(check it from a db) then a serial#(check it from db) and then modify status in that db (check in or check out). How do I do this? The IVR structure is very simple only 4 levels (language – pin identification – work_order identification – check in/out )
Anonymous on February 18th, 2009 at 12:24 pm #
Dude, you're good! Thanks a lot for your invaluable work!
Anonymous on February 28th, 2009 at 10:47 am #
Thanks for your work!!!!!!!
Anonymous on March 1st, 2009 at 7:59 pm #
Hi K, I followed your video to the letter I think but when I call in the recording never plays. All the ring groups ring. All the extensions show a missed call but I thought the recording would come up after the 1st couple rings and if someone pressed any of the numbers (1,2,3,4) in the IVR they would go to the proper ring group or extension. Am I thinking this wrong or am I doing something that keeps my Menu Recording from playing? I can send screen shots if that helps.
Anonymous on March 9th, 2009 at 8:04 pm #
I'm having the same problem as the above user, The system recording is not playing and the user on the other phone does not know what to.. i.e. which keys to press. trixbox CE current release is 2.6.2.2
Anonymous on May 2nd, 2009 at 3:48 am #
How about if the caller doesn't press any key and hangs the phone? In my case, trixbox doesn't drop the session and the line keeps busy until the line turns to "Under Repair". No more possible incoming could ring phone again. Please help.
Anonymous on May 8th, 2009 at 7:22 am #
Same issue with the line being held for 30 to 45 seconds after a hang up?
Uday Shelar on May 19th, 2009 at 8:21 am #
Thanks for a Great tutorial
Steven Midence on July 10th, 2009 at 9:08 pm #
GREAT TUTORIAL MANY THANKS FOR YOU GREAT PPOL
Anonymous on August 31st, 2009 at 10:42 pm #
Well done. This is the very first tutorial on Trixbox I’ve come across that explained how to do something like this in such detail. In addition, you really gave alot of insight into your thought process via the flow chart. Thank you very much!
dago william on November 2nd, 2009 at 6:01 am #
salut je souhaite recevoir le processus de configuration d’IVR avec trixbox de bout en bout. merci et bonne reception
daniel on December 17th, 2009 at 3:14 am #
With regard to the issue of the audio not playing: if you uploaded a wav file, this needs to be with the following attributes: alternativley, record from you phone. hope this helps.
greg on February 15th, 2010 at 4:11 pm #
really great, thanks.
mike on February 22nd, 2010 at 5:53 pm #
Great video! What tools did you use to capture the screen and then convert to flash? The zone highlighting and smooth zooming in and out really look good.
Johnny Osbourne on April 4th, 2010 at 7:55 am #
Simply awesome!
Bozhidar on June 4th, 2010 at 1:13 am #
Thank you for great tutorial! Bozhidar Post a comment
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Kerry shows how to setup a typical IVR system for a small business with queues, rings groups, and failover setups. This is the basis for almost any small – medium business configuation. We will look at the flowchart for a small business and then go through all of the steps of implementing it.